If your Wired Bike is on the lowest setting, you will need to start moving the bike first before the engine starts. Additionally, the throttle cannot be open at all during this process or the engine will not engage.

In summary:

• push Wired Bike to get up to speed
• no throttle engaged
• engine will start with low torque and take over from your child pushing
• engage throttle

This is to ensure younger children are able to gain comfortable speed and balance first with their legs and then allow the electric motor to take over.

Otherwise, check your battery is charged and the connection. Refer to the battery FAQs in this list if you are experiencing charging difficulties.